---
title: Who do I contact when I have a question?
description: What if I have a question that isn’t answered in my portal?
---
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# Who do I contact when I have a question?
## What if I have a question that isn’t answered in my portal?
- [Enter a ticket](https://www.home365.co/help/)- Home365 will be able to assign the ticket to the right person internally to get you the answer. More importantly, we will be able to track completion of all tickets --- adding additional accountability. This system improves our ability to get issues resolved in a timely manner for you.
- Book a meeting with your metro director. You can do this through your portal under the “contact us” page.
- Watch this video for a more detailed overview of [How to Contact Us](https://www.youtube.com/watch?v=zkOqykYaUoA)
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