Throughout your owner portal there are pages designed to provide to you updates about specific property changes and updates. To highlight on a few major reports let's start with the vacancies.
The vacancies tab allows you to see a list of properties that are currently vacant or becoming vacant. This report also provides to you an activity log that you can read through our team's comments about the vacancy progress and changes.
Next, we have the delinquency report for any tenants that have fallen behind on rent. You can view the amount outstanding, the last payment amount, and notes from our delinquency coordinators. These notes could range from tenant conversations to next steps in the eviction process.
A great place to check for both vacancy and delinquency notes (plus more) is the notes center! Within the notes center tab, you will be able to see updates and notes from our specialist in maintenance, delinquency, vacancy, and support.
