Using our Home365 Send a Request form to be connected with the Home365 customer service team.
You can submit a ticket but accessing your owner portal, then navigating to the Get Help page. Here, select send a request and provide all the necessary information. A customer service representative will email or call you within 24 hrs. You will also find other methods to contact our team on the Get Help page.
Mailing Address for bills, notices, and documents: P.O Box 5304 Lancaster PA 17606