1. FAQs
  2. Getting Started

What happens when work is needed on my property?

  • OnDemand Plan- When a maintenance request is initiated we will screen the legitimacy of the request.  Next we assign the project to a vendor who will provide a quote.  We review the quote and if it falls within our expected price range we will notify you via text for approval. You can approve, decline, or request more information right on your phone.  
  • OneRate- Home365 takes care of all covered maintenance work.  You don’t need to be involved.